Legal Policies

Privacy Policy

Effective Date: 11/9/2025
Last Updated: 11/9/2025

This Privacy Policy describes how we collect, use, and protect your personal information when you visit and make purchases at Red American Apparel (the "Site"). By using the Site and/or placing an order, you consent to the practices described below.

1. Information We Collect

We collect personal information that you provide when placing an order, including:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Order Details

We also use cookies and tracking technologies to improve your browsing experience and analyze site traffic.

2. How We Use Your Information

We use collected information to:

Fulfill and ship your order
Communicate about your order or customer support inquiries
Improve and optimize our website and services

We do NOT sell your personal information to third parties.

3. Payments via Stripe

We use Stripe to process payments. Your payment data is securely handled by Stripe and is subject to their Privacy Policy:https://stripe.com/privacy

We do not store full payment card details on our systems.

4. Cookies & Tracking Technologies

Cookies help us improve your website experience. You may disable cookies in your browser settings; however, some features may not function correctly.

5. Data Retention

We retain personal information only as long as necessary to fulfill legitimate business or legal purposes.

6. Contact Information

For privacy-related questions or requests, contact us at:

Email: info@redamericaapparel.com

Return & Refund Policy

Effective Date: 11/9/2025

We accept refund requests only if:

The wrong item was shipped, or
The item arrives damaged or defective.

To file a claim, you must contact us within 7 days of delivery at:
Email: info@redamericaapparel.com

Include your order number, description of issue, and photos (if applicable).

Approved claims may result in a replacement or refund.

We do not accept returns due to sizing issues or buyer's remorse.

Payments are processed through Stripe. Refund processing times may vary depending on your bank.

Please note: Stripe's non-refundable processing fee of 2.9% + $0.30 per transaction will be deducted from all refunds. This fee is charged by Stripe at the time of payment and is not returned to us when a refund is issued.

Terms of Service

By using our Site, you agree to:

Provide accurate information when placing an order
Not engage in fraudulent activity or misuse of the website
Accept that product images may vary slightly from final products

We reserve the right to refuse service to anyone for any reason.

Shipping Policy

Orders are processed and shipped as quickly as possible. Shipping times vary based on location and carrier.

Once shipped, we are not responsible for delays caused by the shipping carrier.

If a package is lost in transit, please contact us and we will assist in resolving the issue where possible.